Get in touch
We handle every request through our Telegram bot. Reply within an hour during business hours (Mon–Fri 9:00–19:00 EET).
I'm a café guest with a loyalty card
If you received a Loyaltyfy card in Apple/Google Wallet from your favorite café and something's wrong with it — message us on the Telegram bot, name the café and describe the issue. We'll contact the venue owner and sort it out.
Want to delete your data? Message the bot @loyaltyfy_bot with the subject “Delete my data” and give the phone number the card is registered to. We'll delete everything within 3 business days per the Data Processing Policy.
I'm a café owner and want to sign up
Open the bot @loyaltyfy_bot — we'll ask 3 quick questions (café name, your color, what reward) and send you a ready loyalty program by the evening of the same day.
I'm a developer / journalist / partner
Any questions about integrations, press requests, partnerships — via @loyaltyfy_bot. We reply within one business day.